TGA Renovated

Privacy Policy

Effective Date: January 22, 2026

1. Introduction

TGA Renovated (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://tgarenovated.com, request our services, communicate with us via phone, email, or text message, or otherwise interact with our business.

By accessing our website, submitting a quote request, or communicating with us, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or provide us with your personal information.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name (first and last)
  • Email address
  • Phone number (including mobile number)
  • Mailing address and property address
  • Project details and service requirements
  • Payment and billing information
  • Communications and correspondence with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide quotes for our services
  • To communicate with you about projects, appointments, and service updates
  • To process payments and manage billing
  • To improve our website, services, and customer experience
  • To send you promotional materials and marketing communications (with your consent)
  • To comply with legal obligations and protect our rights
  • To send SMS/text messages for service-related communications (with your consent)

4. SMS/Text Messaging Policy

4.1 Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive SMS/text messages from TGA Renovated at the mobile number you provided. Message frequency may vary. You understand that your consent is not a condition of any purchase.

4.2 Types of Messages

We may send you the following types of text messages:

  • Appointment confirmations and reminders
  • Project updates and status notifications
  • Service scheduling and rescheduling notices
  • Quote and estimate follow-ups
  • Emergency service communications
  • Promotional offers and marketing messages (if you have opted in)

4.3 Opting Out of Text Messages

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us, or by contacting us at (980) 987-7044 or info@tgarenovated.com. After opting out, you will receive a confirmation message, and no further text messages will be sent unless you re-subscribe.

4.4 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. TGA Renovated is not responsible for any fees charged by your mobile carrier.

4.5 No Sharing of SMS Data

We will not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes. Your information will only be shared with service providers who assist us in delivering text messages, and they are contractually obligated to protect your information.

5. How We Share Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, SMS messaging services, email marketing platforms)
  • Business Partners: With subcontractors, suppliers, and partners involved in completing your construction or renovation project
  • Legal Compliance: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of TGA Renovated, our customers, or others

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for warranty purposes and as required by applicable construction industry regulations.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal exceptions
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable format (where applicable)

To exercise any of these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TGA Renovated

15535 Jetton Rd, Cornelius, NC 28031

Phone: (980) 987-7044

Email: info@tgarenovated.com

Website: https://tgarenovated.com